Privacy Notice

How we use and protect your data (our Privacy Notice)

Our website and marketing are operated by Cobweb Cyber Limited ("Cobweb Cyber") registered in England and Wales with company number 10533499 and whose registered office address is at 10 John Street, London, WC1N 2EB, United Kingdom. At Cobweb Cyber Limited we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

Cobweb Cyber is registered with the Information Commissioner’s Office as a data controller (Registration number A8432179).

Scope of Privacy Policy

This privacy notice applies to anyone who interacts with us about our products and services (‘you’, ‘your’), in any way (for example, by email, through our website, by phone, through our questionnaire). We will give you further privacy information if necessary for specific contact methods or in relation to specific products or services.

This Privacy Notice explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. Whilst we will keep all of your personal information confidential, we reserve the right to disclose this information in the circumstances as set out within this Privacy Notice. We confirm that we will keep the information on a secure server and that we will comply fully with all applicable UK Data Protection legislation and regulations at all times.

We may change this Privacy Notice from time to time so please check this page occasionally to ensure that you're happy with any changes. By using our website, you're agreeing to be bound by this Privacy Notice.

Any questions regarding this Privacy Notice and our privacy practices should be sent by email to the Cobweb Cyber Data Controller (contact@cobwebcyber.com) or by writing to Cobweb Cyber Limited, 10 John Street, London, WC1N 2EB, United Kingdom. Alternatively, you can telephone +44 (0)20 3965 0712.

Who are we?

We are Cobweb Cyber Limited, a privately owned Cyber Security Company.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about services, if you directly give us any information via forms and if you make any purchases. In addition, we will collect information about you when purchasing our cyber services (e.g. CobwebQ questionnaire).

What type of information is collected from you?

In running and operating the business, we may collect and process certain data and information relating to you and your use of this site. Your privacy is important to us and we confirm that we will never release your personal details to any third party for their mailing or marketing purposes. The data that we collect is detailed below:

IP Addresses

We may collect information about your computer, including but not limited to (where available), your IP address, operating system and browser type for administration purposes and to produce internal reports. This is statistical data relating to a web user's browsing actions and patterns and does not specifically identify you as an individual.

How is your information used?

We may use your information:

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

How Do I opt out?

You have a choice whether or not you wish to receive information from us. We will not make contact with you unless you have opted in. If then, you no longer want to be contacted by Cobweb Cyber Limited, then you can change your preferences by emailing the Data Controller (contact@cobwebcyber.com) or telephone +44 (0)20 3965 0712 and we will process your request within 7 days.

Your Rights

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email the Data Controller (contact@cobwebcyber.com), or write to us at: Cobweb Cyber Limited, 10 John Street, London, WC1N 2EB, United Kingdom. Alternatively, you can telephone +44 (0)20 3965 0712.

Use of ‘cookies’

This website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Click here to read Google's privacy notice for further information. Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions, as well as the privacy policies, held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Links to other websites and partners

Our website and cyber services may contain links to other websites and services operated by our partners. This privacy policy applies only to Cobweb Cyber services‚ so we encourage you to read the privacy statements on the other websites/ partners you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you were referred to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third party site.

Those aged 16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Privacy Notice is v1.0 and was last updated in January 2019.